Sofia’s Frankston

Sofia’s Frankston

Join Our Clubs
Promotional Campaign

The Challenge

To build better personal relationships and increase customer lifetime value, Sofia’s Frankston wanted to create a loyalty club.

The Solution

Continuing on from the Sofia’s Frankston re-brand, which incorporated the seaside location and the key brand associations of quirky, fun, friendly, beach-loving, free and retro, Imaginitis developed a loyalty campaign segregating Sofia’s Frankston Loyalty program into three tiers. These tiers included a Birthday Club, a Loyalty Club and a Business Club. All clubs offered a different value proposition for the different market segments. For instance, the Business Club offered a Friday evening happy hour, business group discounts and networking events throughout the week whilst still enjoying all the benefits the Loyalty Club offered.

The Outcome

The Sofia’s Frankston Loyalty program was extremely well received and exceeded forecasts, surpassing 1,000 members within the first few weeks of the campaign launch.

What we did

Campaign Strategy
Creative Concepts
Art Direction
Direct Mail
Print Campaign
Digital Campaign